For more than 135 years, Aqua has been providing water and wastewater utility services to more than three million people across eight states.

If you're a new customer, welcome! Head to our New Customers page to learn more about Aqua and the resources we provide our customers. 

If you're a current customer looking to contact us, pay your bill, or learn more about the bill pay resources we have available, you've come to the right place.

Bill Pay Resources

  • Ways to Pay Your Bill

    There are multiple ways to pay your Aqua water and wastewater bill, including using our e-Billing system, paying in person, by mail, by phone, and so on!

    Explore Your Options
  • Customer Assistance Programs

    If you are in need of financial assistance to ensure you continue to receive uninterrupted water service, or if you'd like to make a donation to help someone in your community, we're here to help!

    Learn More
  • Understand My Bill

    Do you have some questions about what certain parts of your water bill mean? We've got answers.

    View Bill Breakdown

Additional Support

  • Service Alerts

    Did you know that you can see service alerts in your area, view a service disruption map or get alerts sent directly to your phone all from our website?

    Learn More
  • Aqua Customer Forms

    There are various forms you may need as a new or current Aqua customer.

    Check Them Out
  • Moving?

    Do you need to start new service with Aqua? Do you need to stop your current service or transfer your Aqua service to a new address?

    We're here to help!
  • Contact Us

    Have a question and need to talk to one of our highly trained customer service representatives? Don't hesitate to reach out!

    Let's Talk

Guides & Tips

Does your bill seem unusually high? Think you might have a leak? We're here to help.

Wait for Full Dishwashers

A full load will use about 10 gallons of water, while running your dishwasher only half-full ends up using twice as much water and electricity!

See More Tips

Check for Leaky Faucets

Check for leaks (both inside and out). Even a small drip can waste up to 140 gallons a week!

See More Tips

Don't Rinse the Dishes

Cut back on rinsing dishes. Scrape the food off and let the dishwasher do the rest.

See More Tips
See All Tips