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For more than 135 years, Aqua has been providing water and wastewater utility services to more than three million people across eight states.

If you're a new customer, welcome! Head to our New Customers page to learn more about Aqua and the resources we provide our customers. 

If you're a current customer looking to contact us, pay your bill, or learn more about the bill pay resources we have available, you've come to the right place.

Bill Pay Resources

  • Ways to Pay Your Bill

    There are multiple ways to pay your Aqua water and wastewater bill, including using our e-Billing system, paying in person, by mail, by phone, and so on!

    Explore Your Options

  • Customer Assistance Programs

    If you are in need of financial assistance to ensure you continue to receive uninterrupted water service, or if you'd like to make a donation to help someone in your community, we're here to help!

    Learn More

  • Understand My Bill

    Do you have some questions about what certain parts of your water bill mean? We've got answers.

    View Bill Breakdown

Additional Support

  • Service Alerts

    Did you know that you can see service alerts in your area, view a service disruption map or get alerts sent directly to your phone all from our website?

    Learn More

  • Aqua Customer Forms

    There are various forms you may need as a new or current Aqua customer.

    Check Them Out

  • Moving?

    Do you need to start new service with Aqua? Do you need to stop your current service or transfer your Aqua service to a new address?

    We're here to help!

  • Contact Us

    Have a question and need to talk to one of our highly trained customer service representatives? Don't hesitate to reach out!

    Let's Talk

Guides & Tips

Does your bill seem unusually high? Think you might have a leak? We're here to help.

Wait for Full Dishwashers

A full load will use about 10 gallons of water, while running your dishwasher only half-full ends up using twice as much water and electricity!

See More Tips

Check for Leaky Faucets

Check for leaks (both inside and out). Even a small drip can waste up to 140 gallons a week!

See More Tips

Don't Rinse the Dishes

Cut back on rinsing dishes. Scrape the food off and let the dishwasher do the rest.

See More Tips
See All Tips

Aqua Stories

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