My Aqua Bill


You've come to the right place to learn more about your water or wastewater bill. Click on the plus signs to learn more about each part of your bill.

Image of a water bill document

Service Address

The property receiving water or wastewater service from Aqua. If this is incorrect or if you are moving, click below to contact us.

Change My Address

How to Reach Us

Customer service mailing address, phone number, fax numbers and email address. Click below to reach out.

Contact Us

Usage Data

Includes your water meter’s ID number, size, billing period dates and the amount of metered water. Check guides & tips if your usage is high.

See Guides & Tips

Bill Calculation

Shows base facility charge, usage calculation, applicable surcharges and current billing period total charges. See why water costs what it does below.

Learn About Water Costs

Water Use History Chart

A 13-month usage history for monthly billed customers or a 15-month chart for quarterly billed customers. Check guides & tips if your usage is high.

Guides & Tips

Water Tips


Discover our top tips on better managing your water usage.

Don't Water the Yard During the Day

Water the lawn, plants and flowers in the morning or late evening when it's cooler, and never water when it's windy.

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Limit Drinking Tap Water

Keep a pitcher of drinking water in the refrigerator. It's easy to let the faucet run until the water is cool, which adds up!

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Use a Broom to Clean Outside

Use a broom, not a hose, to clean driveways, patios and sidewalks.

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See All Tips