1. Fill out a Request for Sewer Service by filling out the form below. You will need to provide project details including location of the requested service, applicant name and contact information.

2. Aqua will review the sewer service request to determine the following:

• Is the property requesting service within Aqua’s Pennsylvania Public Utility Commission (PUC) Service Territory?
• Is there an existing sewer main that abuts the property requesting service that can provide service?
• Does Aqua have adequate capacity available to accept the wastewater flow from this property.

• Confirm if the property is within our PUC territory, is there a wastewater main abutting the property that you can connect to and if there is capacity within our system to allow the connection.
• Identify if Pennsylvania Department of Environmental Protection (DEP) approval of the connection is required.
• In some cases, it may include a budgetary rough cost estimate for the applicant to connect to Aqua’s wastewater system.
• Inform the applicant what engineer drawings will be required for the connection.

2. The applicant should then contact Aqua to advise if they would like to proceed with the connection process.

1. If applicant informs Aqua they want to connect, Aqua will assist in preparing the Sewage Facilities Planning Module Mailer to obtain DEP approval of the connection (if this is necessary).

2. Once the DEP approval of the connection has been obtained, Aqua will provide the applicant with an Aqua Sewer Service Application that will be used to set up a customer account for the wastewater service once the connection is complete.  This application is also an agreement by the applicant to connect to Aqua’s system.

3. Aqua will provide standard details for sewer connections to the applicant so they can obtain plumber’s quotes to install the sewer lateral from the house to the property line/road right of way (ROW) line. This is the portion of the lateral that you will own. A diagram depicting what pieces are Aqua responsibility and which are the property owner's responsibility can be found here. Aqua can provide a list of contractors we have worked with.

4. Once the signed application is received and processed, Aqua will provide an approval letter for the installation and connection.

5. Aqua will obtain quotes from Aqua prequalified contractors to install the sewer lateral from the ROW line to the sewer main in the street.

6. All sewer connection work will need to be overseen and inspected by an Aqua representative.

Is Aqua my sewer provider?

• Fill out a Request for Sewer Service and Aqua will review your request and inform you if you are in Aqua's Public Utility Commission (PUC) certificate area.

• Fill out a Request for Sewer Service and Aqua will review your request and inform you if there is a sewer main that abuts your property.

• The property owner is responsible for connection costs, however, Aqua may be permitted by the PUC to contribute up to a predetermined maximum amount for the portion of the sewer lateral which Aqua will own, in some instances. The contribution is contingent on specific criteria and current tariff regulations.

• If Aqua does not have a sewer main in front of your property, Aqua may be able to extend a sewer main to serve the property. These projects require more detailed individual review and are often more costly. Submit a Request for Sewer Service and Aqua will contact you.

• Aqua will coordinate construction for sanitary sewer services located within the public road-right-of-way. This portion of the sewer service will be owned and maintained by Aqua Wastewater and is required to be constructed by an Aqua Qualified contractor. The sewer service that extends from the road-right-of-way to the home will be the responsibility of the property and can be made by a plumber of their choice.

Developers interested in extending wastewater service to a new development should utilize the following process instructions:

1. Submit a Request for Sewer Service using the form below.
2. Aqua will review your request, do a cursory review of capacity, and identify any known capacity or operational issues that may need to be addressed for Aqua to accept the proposed wastewater flow from your development. The results of this review are not a reservation of capacity. They simply indicate whether there is capacity in the system now given existing flows in our collection, conveyance, and treatment system (depending on which apply in the particular case).
3. Aqua does not charge a connection (tapping) fee for new wastewater connections. However, in several of our territories wastewater flows are sent to other conveyance systems or wastewater treatment plants which charge service fees. 
4. Aqua cannot provide a WILL SERVE Letter for wastewater service, as it is the Pennsylvania Department of Environmental Protection that approves the connection to a wastewater collection, conveyance and treatment system through the sewage facilities planning module process.
5. If capacity does not exist, and there are operational issues within Aqua’s system to serve the proposed development. There may be an opportunity for the developer to contribute to the upgrades that are necessary to accept the additional flows from the proposed development. If this is the case, the developer would need to enter a memorandum of understanding which will lay out contributions that may be required to make these system improvements so that Aqua can provide service to your development.

Aqua will inform you of our ability to serve the development, and advise you if any upgrades would be required.

1. Submit a completed Department of Environmental Protection (DEP) Sewage Facilities Planning Module Mailer and a completed capacity verification form along with all attachments required per the sewage facilities planning module mailer application instructions. Aqua will review the mailer, provide comments, and will once again review capacity. If capacity is available, Aqua will sign the capacity verification form. You will be responsible for achieving other signatures on the capacity evaluation form and signature of section 8.d on the mailer. This does not reserve capacity in Aqua’s system for an unlimited time. However, signature on the capacity evaluation form will put your planned connections in the PADEP Chapter 94 Wasteload management reporting for this system. If there is no progress on your development for a period of a year or more, Aqua may contact you to inquire about the status of your project and may remove you from our planned connections and our chapter 94 reporting.
2. Submit a complete set of Wastewater Main Extension and Collection System design drawings on *Aqua Title Block for review. At a minimum, the drawing set shall include both plan and profile views of all proposed wastewater improvements and a complete set of *Aqua Standard Details. The wastewater infrastructure should be prominently and clearly shown with other utilities less prominently shown for ease of review. These plans are required to include the proposed layout of service laterals, manhole rim and invert elevations, wastewater main material, size, and slope.  Any phasing should be clearly defined with each lot showing address information and streets shall be named. Aqua will review this plan set for conformance with Aqua standards and return comments to the developers' engineer for revision. *Aqua’s drawing review guideline/checklist can be used to make sure everything Aqua will be looking for is included. *Aqua’s standard details, title block/drawing package and guideline/checklist will be provided along with the signed capacity verification form. 

1. If planning modules are required (typically for anything over ten (10) lots), the developer or developers engineer shall submit complete planning module documents to Aqua for review and comment. Aqua will sign module 3M section J for Chapter 94 consistency determination.
2. If there are capacity issues and upgrades are required a WQM Part II permit will be required for those upgrades. If the development is over 250 lots PADEP will also require a WQM Part II Permit for the construction of the collection system. The developers engineer will be responsible for the design of such upgrades in accordance with Aqua standards. Aqua will review all designs and permits for the upgrades and will be the applicant on the WQM Permit.
3. If a PennDOT Road opening permit is required, the developers engineer must prepare a Highway Occupancy Permit (HOP) application including forms M-950AA and M-949C in accordance with PennDOT requirements and submit the application and required attachments to Aqua for review and signature. Aqua will be the applicant. The developer’s engineer will submit the permit on behalf of Aqua and pay all relevant fees.

Once Aqua receives PADEP planning module approval, and approves the wastewater design, Aqua will provide an approval letter highlighting the following items:

• Developer will need to enter a builders extension agreement (BEA) with Aqua for the wastewater main extension and any other wastewater system upgrade work.
• All work will need to be completed by an Aqua Pre-Approved Contractor Contractor/builder must submit shop drawings for all materials for review by Aqua. prior to commencement of work.
• All work will need to be inspected by Aqua or by a consultant on behalf of Aqua. A minimum of 72 hours’ notice will be required prior to the start of work.
• The contractor/builder will be responsible for the testing of all work in accordance with Sanitary Sewer and Force Main Acceptance Testing.
• The contractor/builder will be responsible for providing as-built drawings of all the work for review and approval by Aqua.

1. Once the approval letter is received by the engineer, the builder/developer may request a builder’s extension agreement. To obtain the agreement the builder must submit:
   • Detailed cost estimate from the Aqua pre-approved contractor that will install the water main.
   • Copy of the recorded deed if applicable.
   • Correct names, addresses, and contacts for each of the parties that are required to execute the agreement.
2. Aqua’s New Business  Department will prepare a builder’s extension agreement and attachment package and send to the developer/builder for completion and execution. 
   • See boilerplate agreement
   • See boilerplate attachment package
3. The builder/developer shall return the executed agreement and required attachments along with deposit check for Administrative Fee and Value-Added Fee.
   • See description of Administrative Fee
   • See description of Value Added Fee
4. Aqua’s new business department will review and approve the BEA for completeness.  If any items are missing that will delay contract approval until all items are received, correct and complete. 
5. The developer/builder shall complete and submit a wastewater service application as part of the builder’s extension agreement package.

1. Aqua will review and approve the service applications. 
2. Aqua representatives will attend a pre-construction meeting and installation can proceed. 
3. Upon completion of the extension project, and once the work has passed all testing and final inspections and as-built drawings have been approved, Aqua will take dedication of the main extension.
4. One year maintenance/warranty period.
5. One month following the effective date of the dedication, the builder may request Aqua lower the bond to not less than 20% of the final construction const. Provided the builder is not in breach of any of the terms of this agreement, Aqua will lower the bond and hold the 20% as a security for the builders' warranty to Aqua in accordance with the agreement.