Understand My Aqua Bill | Essential Utilities

Understand My Bill

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Aqua Customer Service

877.987.2782

My Aqua Bill

You've come to the right place to learn more about your water or wastewater bill. Click on the plus signs to learn more about each part of your bill.

Service Address

The property receiving water or wastewater service from Aqua. If this is incorrect or if you are moving, click below to contact us.

Change My Address

Account Number

Your account number that identifies your billing and service account. Existing customers will need this number when calling customer service.

How to Reach Us

Customer service mailing address, phone number, fax numbers and email address. Click below to reach out.

Usage Data

Includes your water meter’s ID number, size, billing period dates and the amount of metered water. Check guides & tips if your usage is high.

See Guides & Tips

Bill Calculation

Shows base facility charge, usage calculation, applicable surcharges and current billing period total charges. See why water costs what it does below.

Learn About Water Costs

Water Use History Chart

A 13-month usage history for monthly billed customers or a 15-month chart for quarterly billed customers. Check guides & tips if your usage is high.

Guides & Tips

Aqua e-Billing

Learn More

In need of financial assistance?

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Water Tips

Discover our top tips on better managing your water usage.

Don't Leave the Water Running

You can waste up to five gallons of water if you leave the tap running when shaving or brushing your teeth!

Limit Drinking Tap Water

Keep a pitcher of drinking water in the refrigerator. It's easy to let the faucet run until the water is cool, which adds up!

Limit Cooking Water

Cook food in as little water as possible. As a bonus, you'll also retain more nutrients in the food so your meals are healthier and tastier.

See All Tips