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New Customers

Welcome to Aqua

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Aqua Customer Service

As a new Aqua customer, we're excited to serve you! We're here to help set up your service and connect you with useful resources.

If you're looking to open a new water or wastewater account for an existing home or business that has an existing connection to Aqua's system, please visit our "moving" page or call our Aqua Customer Service team to begin your setup at 877.987.2782

If you would like to connect your new or existing home or business to Aqua's system, head to the New Connections section of our website. 

If you're a municipality or supplier interested in partnering with Aqua, head to the Partner With Us section of our website.

About Aqua 


With more than 135 years of experience delivering the highest quality water and wastewater services, Aqua's commitment to protecting and providing Earth's most essential resource has never been stronger. As a member of the Essential Utilities family, Aqua is positioned to have a powerful impact on improving water service reliability and overall quality of life for more than three million customers across eight states.

Learn more about Aqua's mission, vision, values and company history, and see how we're transforming the way we provide water services to our communities.

Discover Aqua

Water Quality

Aqua is committed to providing the highest quality water services to our customers and communities. Learn about the steps we take to ensure water quality standards stay high.

Wastewater

Wastewater treatment is something you may not think about frequently, but at Aqua, it's top of mind. Learn more about how we're meeting and exceeding wastewater standards.

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Aqua Stories

Image reads Press Release and has the Aqua logo with a graphic of a newspaper.

Aqua Pennsylvania’s Long-Term Infrastructure Investment Strategy Strengthens Systems Reliability for Fall and Winter

man and equipment

Aqua Illinois Installs New Iron Removal Filters and Upgrades Water Tank in Eastwood Manor

Image reads Press Release and has the Aqua logo with a graphic of a newspaper.

Aqua Pennsylvania Secures Nearly $7.5 Million in PENNVEST Funding to Remove PFAS From Drinking Water, Replace Lead Service Lines

Construction worker wearing an AQUA safety vest and hard hat, with the text 'Press Release' at the bottom of the image.

Aqua Pennsylvania Enhances Honesdale’s Water Infrastructure

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Aqua: An Essential Utilities Company
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762 West Lancaster Ave., Bryn Mawr, PA 19010
877.987.2782
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