Aqua ePortal

Aqua ePortal: Online Customer Portal

The Aqua ePortal and mobile app put you in control with 24/7 access to your account—from any device.

The Aqua ePortal and mobile app are free, easy-to-use tools that give you complete control over your water service. Here's what you can do:

Pay Your Bill
- Make one-time payments or set up autopay for worry-free billing. View payment history and manage payment methods securely.
Track Your Usage
- See daily water consumption and access up to 24 months of billing history. Understand your usage patterns and manage costs more effectively.
Start or Stop Service
- Moving? Handle move-in and move-out requests online in just a few minutes—no phone call required.
Report Issues
- Report service disruptions and check outage maps to stay informed about issues in your area.
Go Paperless
- Enroll in e-billing to reduce environmental impact while keeping all your bills accessible online.

Register Your Account
- Click "Register" and create a profile with your username and password. Then, login and link your account using your account number (found on your bill) and billing zip code.
Download the App (Optional)
- Search for "Aqua ePortal" in the Apple App Store or Google Play Store. Log in with the same credentials you created for the ePortal.
Start Managing Your Account
- Explore all the features and customize your preferences. Set up autopay, enroll in e-billing, and enable notifications.

iPhones Androids

No, both are completely free for all Aqua customers.

Yes, we use industry-standard encryption and security measures to protect your personal and account information.

Yes, you can link multiple Aqua accounts to a single ePortal login.

Yes, unless you choose to enroll in e-billing. E-billing is optional and you can switch back anytime.

Our customer service team is always available to assist you. Call 877.585.0014.