Aqua Aid Pennsylvania is an assistance program designed to help customers in need receive uninterrupted water service.

The program is focused on customers within the communities Aqua serves and is funded by generous donations from our shareholders and Aqua Pennsylvania customers like you. That way, neighbors can help neighbors in their own communities. One hundred percent of each donation goes directly to those who need it, and the contribution is tax deductible. 

In addition to financial assistance, customers can learn about home efficiency, equipment responsibility and more through Aqua’s Guides and Tips. 

Who is eligible?

Customers with income at or below the following guidelines may be eligible:

Do you need help with your water or wastewater bills? 

• Apply online at hardshiptools.org/MyApp
• Apply at a Local Partner Agency: hardshiptools.org/AgencyFinder

Do you want to support Aqua customers in need of financial assistance? 

• Make a tax-deductible donation to Aqua Aid Pennsylvania by filling out the Aqua Aid donation form.
• Provide your Aqua account number, name and address
• Select the frequency (one-time contribution or monthly) and amount of your donation. 

How much can I donate? 

The Aqua Aid program accepts donations starting at $1, although customers can choose to donate more. Donations can be set up as a one-time contribution or as a recurring monthly transaction. 

Not a customer of Aqua but want to donate? 
Make checks payable to: 

Aqua Pennsylvania
Attn: Aqua Aid
762 West Lancaster Ave
Bryn Mawr, PA 19010