For more than 135 years, Aqua has been providing water and wastewater utility services to more than three million people across eight states.

If you're a new customer, welcome! Head to our New Customers page to learn more about Aqua and the resources we provide our customers. 

If you're a current customer looking to contact us, pay your bill, or learn more about the bill pay resources we have available, you've come to the right place.

Bill Pay Resources

  • Ways to Pay Your Bill

    There are multiple ways to pay your Aqua water and wastewater bill, including using our e-Billing system, paying in person, by mail, by phone, and so on!

    Explore Your Options
  • Customer Assistance Programs

    If you are in need of financial assistance to ensure you continue to receive uninterrupted water service, or if you'd like to make a donation to help someone in your community, we're here to help!

    Learn More
  • Understand My Bill

    Do you have some questions about what certain parts of your water bill mean? We've got answers.

    View Bill Breakdown

Additional Support

  • Service Alerts

    Did you know that you can see service alerts in your area, view a service disruption map or get alerts sent directly to your phone all from our website?

    Learn More
  • Aqua Customer Forms

    There are various forms you may need as a new or current Aqua customer.

    Check Them Out
  • Moving?

    Do you need to start new service with Aqua? Do you need to stop your current service or transfer your Aqua service to a new address?

    We're here to help!
  • Contact Us

    Have a question and need to talk to one of our highly trained customer service representatives? Don't hesitate to reach out!

    Let's Talk

Guides & Tips

Does your bill seem unusually high? Think you might have a leak? We're here to help.

Place Trash in the Trashcan

Use your trashcan for trash such as tissues and non-flushable wipes instead of the toilet.

See More Tips

Keep Your Water in the Pool

Don't overfill the pool. Lower water levels will reduce water loss from splashing.

See More Tips

Limit Cooking Water

Cook food in as little water as possible. As a bonus, you'll also retain more nutrients in the food so your meals are healthier and tastier.

See More Tips
See All Tips