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For more than 135 years, Aqua has been providing water and wastewater utility services to more than three million people across eight states.

If you're a new customer, welcome! Head to our New Customers page to learn more about Aqua and the resources we provide our customers. 

If you're a current customer looking to contact us, pay your bill, or learn more about the bill pay resources we have available, you've come to the right place.

Bill Pay Resources

  • Ways to Pay Your Bill

    There are multiple ways to pay your Aqua water and wastewater bill, including using our e-Billing system, paying in person, by mail, by phone, and so on!

    Explore Your Options

  • Customer Assistance Programs

    If you are in need of financial assistance to ensure you continue to receive uninterrupted water service, or if you'd like to make a donation to help someone in your community, we're here to help!

    Learn More

  • Understand My Bill

    Do you have some questions about what certain parts of your water bill mean? We've got answers.

    View Bill Breakdown

Additional Support

  • Service Alerts

    Did you know that you can see service alerts in your area, view a service disruption map or get alerts sent directly to your phone all from our website?

    Learn More

  • Aqua Customer Forms

    There are various forms you may need as a new or current Aqua customer.

    Check Them Out

  • Moving?

    Do you need to start new service with Aqua? Do you need to stop your current service or transfer your Aqua service to a new address?

    We're here to help!

  • Home Protection Plans

    The water and sewer service lines on your property are your financial responsibility. Aqua partners with HomeServe so we can offer our customers protection from the cost and inconvenience of dealing with unexpected line repairs.

    Learn More

  • Contact Us

    Have a question and need to talk to one of our highly trained customer service representatives? Don't hesitate to reach out!

    Let's Talk

Guides & Tips

Does your bill seem unusually high? Think you might have a leak? We're here to help.

Conduct a Water Audit

Set aside a two-hour window when your water isn't being used at all. Check the water meter before and after that two-hour period for any changes.

See More Tips

Thaw Without Hot Water

Think ahead! Don't use water to defrost frozen foods. Instead, leave them in the fridge overnight. It saves water, and it's safer, too.

See More Tips

Wait for Full Dishwashers

A full load will use about 10 gallons of water, while running your dishwasher only half-full ends up using twice as much water and electricity!

See More Tips
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Aqua Stories

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