As a new Aqua customer, we're excited to serve you! We're here to help set up your service and connect you with useful resources.

If you're looking to start new water or wastewater service with Aqua and need to set up your account, please call our Aqua Customer Service team to begin your setup at 877.987.2782

If you're a municipality or supplier interested in partnering with Aqua, head to the Partner With Us section of our website.

About Aqua

With more than 135 years of experience delivering the highest quality water and wastewater services, Aqua's commitment to protecting and providing Earth's most essential resource has never been stronger. As a member of the Essential Utilities family, Aqua is positioned to have a powerful impact on improving water service reliability and overall quality of life for more than three million customers across eight states.

Learn more about Aqua's mission, vision, values and company history, and see how we're transforming the way we provide water services to our communities.

Discover Aqua

Bill Pay Resources

  • Ways to Pay Your Bill

    There are multiple ways to pay your Aqua water and wastewater bill, including using our e-Billing system, paying in person, by mail, by phone, and so on!

    Explore Your Options
  • Customer Assistance

    If you are in need of financial assistance to ensure you continue to receive uninterrupted water service, or if you'd like to make a donation to help someone in your community, we're here to help!

    Learn More

Water Quality

Aqua is committed to providing the highest quality water services to our customers and communities. Learn about the steps we take to ensure water quality standards stay high.

Explore Water Quality


Wastewater treatment is something you may not think about frequently, but at Aqua, it's top of mind. Learn more about how we're meeting and exceeding wastewater standards.

Learn More About Wastewater

Water Tips

Discover our top tips on better managing your water usage.

Don't Water the Yard During the Day

Water the lawn, plants and flowers in the morning or late evening when it's cooler, and never water when it's windy.

See More Tips

Insulate your Pipes

It's easy and inexpensive. You'll get hot water faster and save money and energy, too.

See More Tips

Thaw Without Hot Water

Think ahead! Don't use water to defrost frozen foods. Instead, leave them in the fridge overnight. It saves water, and it's safer, too.

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See All Tips