Skip to main content
Home Aqua: An Essential Utilities Company

Document Request Form

Document Request Form

In order to process your start/stop service request, Aqua will need a copy of your official lease or settlement paperwork (proof of sale) with one state issued ID (please see list of options below).

When sending the lease/settlement, please make sure you have the signature page included. It will delay processing time if that is missing.

The form of identification must be one of the following government-issued photo IDs:

  • Driver's licenses or other state issued ID by Department of Motor Vehicles
  • U.S. Passport
  • U.S. Passport Card
  • U.S. Department of Defense ID
  • Permanent Resident Card
  • Border Crossing Card
  • DHS-designated Enhanced Driver's License
  • Federally recognized tribal-issued photo ID
  • Employee ID
  • HSPD-12 PIV Card
  • Foreign Government-Issued Passport
  • Canadian Provincial Driver's License
  • Indian or North Affairs Canada Card
  • Transportation Worker Identification Credential
  • U.S. Citizenship & Immigration Services Employment Authorization Card (I-766)
  • U.S. Merchant Mariner Credential

Please complete and submit the form below, and allow 24-48 hours for processing. If this is an urgent issue, please contact us at 877.987.2782.

One file only.
100 MB limit.
Allowed types: txt, rtf, pdf, doc, docx, odt, ppt, pptx, odp, xls, xlsx, ods.
Unlimited number of files can be uploaded to this field.
100 MB limit.
Allowed types: txt, rtf, pdf, doc, docx, odt, ppt, pptx, odp, xls, xlsx, ods.
Aqua: An Essential Utilities Company
Contact us

© 2026 Essential Utilities, Inc. All Rights Reserved
762 West Lancaster Ave., Bryn Mawr, PA 19010
877.987.2782
Jump back to top