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My Account

My Account

Whether you want to pay your bill, start or stop service, or learn about helpful programs for customers with fixed incomes, you’ve come to the right place.  My Account is your one stop shop for all of your billing and payment questions.

E-Account

Pay your bill, start or stop service, and much more with Peoples e-Account. It’s free, secure, and easy to use. New to e-Account? Sign up any time.

Ways to Pay Your Bill

There are many ways to pay your Peoples bill including by phone, mail, in person, direct debit and more.

More Billing Options

For your convenience, Peoples offers a Budget Billing Plan and a Third Party Notice billing option. If you have a visual impairment, Peoples is happy to provide a large print bill or braille bill.

Additional Account and Bill Pay Resources

Help Me Pay

We understand that financial challenges make it difficult to pay your gas bill, and we’re here to help. We offer a variety of programs for customers with limited or fixed incomes, special needs, or those facing temporary hardships.

Understand My Bill

We want to make it easy for you to locate information on your bill, review meter readings, consider payment options, learn how to save money on energy and understand gas rates and your rights as a customer.

Start or Stop Service

If you are a residential or commercial customer or landlord looking to start, stop, or transfer your gas service, you've come to right place.

We're here to help.

Aqua: An Essential Utilities Company
Contact us

© 2026 Essential Utilities, Inc. All Rights Reserved
762 West Lancaster Ave., Bryn Mawr, PA 19010
877.987.2782
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