About the Aqua North Carolina Rate Case
On April 30, 2025, Aqua North Carolina filed an application to adjust water and wastewater rates to reflect the increased operational cost and just over $300 million in capital infrastructure projects we have made and will continue to make in 2025 through the end of 2028. Our Multi-year Water and Sewer Investment Plan (WSIP) request to adjust all water and sewer rates and charges for all Aqua’s service areas in North Carolina allows us to continue our infrastructure work that improves reliability and water quality, enhances customer service, and helps to support our commitment to the communities we serve. This includes various water and wastewater improvements and initiatives.
Examples of some of the infrastructure investments we have made across the state include:
- Water Distribution System projects like new storage tanks, water mains, services, and valve replacements.
- Installation of new water quality filtration systems and renovation of existing systems for both primary and secondary water quality concerns.
- Water Treatment Plant and collection system improvement projects.
In addition to these projects, Aqua has recognized the urgent need for effective mitigation strategies. Aqua took a proactive and comprehensive approach to addressing PFAS contamination in our service areas. Based on extensive data collection of samples in water systems across the state, the plan identified sites with PFAS concentrations exceeding the EPA’s rules.
Aqua North Carolina’s requested rate increase requires review and approval by the North Carolina Utilities Commission (NCUC).
Part of the filing includes a request for interim rates. The North Carolina Utilities Commission (NCUC) is currently reviewing the request for rate adjustments, and we expect a final decision on rates in early 2026.
To learn more about the filing, you can read the documents below for each of Aqua’s five rate groups: