Income-eligible customers are encouraged to apply for monthly discounts to save on water and wastewater bills
Aqua Illinois, an Essential Utilities company, today launched its new Customer Assistance Program (CAP) to help income-eligible customers save on water and wastewater bills. Qualifying customers can receive a 70% discount on their water and wastewater usage. The year-round program will be administered in partnership with Dollar Energy Fund (DEF).
“We are proud to introduce this new program to support our Illinois customers facing financial challenges,” said Rita Black, Director of Community Assistance Programs. “Sometimes we all need a helping hand, and this program is designed to do just that. We strongly encourage customers who may qualify to learn more about the program and apply today."
Who is Eligible?
Eligibility is based on household income. Customers can use the income calculator to check their eligibility status and reference the income guidelines* below:
*Income before taxes
How to Apply:
Applying for CAP is quick and easy. Customers can:
- Visit the CAP page on Aqua’s website to learn more about the program
- Visit the DEF website to complete their application
- Call 1-888-282-6816 for assistance