July 9, 2024 -- Aqua Illinois has resolved a water main break impacting water service within the Village of Bradley, City of Kankakee, and Village of Bourbonnais, restoring pressure and water service to affected homes. Following an incident involving a construction company striking the water main, 6-8 homes experienced a temporary loss of water service, which has now been restored. As a precaution, these homes are under a 48-hour boil water advisory. Additionally, approximately 5,100 customers in surrounding areas experienced low water pressure, with normal pressure now restored. A 48-hour boil water advisory is also in place for these customers until further notice. Aqua is conducting water testing, and once samples are deemed safe, the boil water advisory will be lifted. Customers within the impacted areas are instructed to use boiled or bottled water for drinking, making ice, brushing teeth, washing dishes, and food preparation. Bring water to a boil, boil it for five minutes and let it cool before use. We will update customers directly as we lift Boil Water Advisories through our WaterSmart Alerts. Customers can sign up for WaterSmart Alerts at the link below.

July 21, 2024 -- Aqua Illinois has successfully repaired a water main break on a transmission main leading to the water tower, which had impacted the water recharging process in Hawthorn Woods. While water service was not disrupted to customers in the Village of Hawthorn Woods, Village of Kildeer, and Lake County, a 24-hour water boil advisory has been issued as a precautionary measure. Aqua is currently conducting water testing, and the advisory will be lifted once samples are confirmed safe. Customers in the affected areas are advised to use boiled or bottled water for drinking, making ice, brushing teeth, washing dishes, and food preparation. To boil water, bring it to a boil for five minutes and let it cool before use. We will provide updates directly to customers regarding the lifting of the Boil Water Advisory through our WaterSmart Alerts. Customers can sign up for WaterSmart Alerts by visiting the link below.

Aqua Pennsylvania continues to monitor the situation in Abington Township following the fire at SPS Technologies in Jenkintown. We are aware that some customers may have noticed their water appears slightly cloudy. Please know, the water is safe to drink. The pipes in the streets that deliver drinking water to our customers’ homes are the same pipes that service the fire hydrants used to battle the warehouse fire. The prolonged, intense movement of water used to fight the fire may stir up sediment in the pipes which can lead to cloudiness in the drinking water. This should clear up in a matter of days. We thank our customers for their patience and understanding. 

April 21, 2026 -- Aqua Pennsylvania has issued a Boil Water Advisory impacting water service for nearly 200 customers in the borough of Gordon in Schuylkill County.  

A water main break repair resulted in a loss of positive pressure in the distribution system, which may lead to low or no water pressure. 

Aqua customers in the affected area are advised to use boiled or bottled water for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. You will be notified when this Boil Water Advisory is lifted.  

Once repairs are complete, customers may experience cloudy water for a short period of time. 

Please call Aqua Pennsylvania at 877.987.2782 if you have any questions. 

We thank customers for their patience and understanding as we work to resolve this issue.  

April 23, 2026 -- Aqua Pennsylvania is lifting a Boil Water Advisory for impacted customers in the borough of Gordon in Schuylkill County.  

The Pennsylvania Department of Environmental Protection approved Aqua’s decision to lift the advisory. All customers can resume normal use of water. 

We thank customers for their patience and understanding as we worked to resolve this issue. Customers can call Aqua Pennsylvania at 877.987.2782 if they have any questions. 

May 5, 2026 -- Aqua Pennsylvania has issued a Boil Water Advisory impacting water service for customers on Highland Park Drive and Sawmill Road served by the Cooperstown Water Company due to a loss of disinfection treatment in that portion of the system.  

Aqua customers in the affected area are advised to use boiled or bottled water for drinking, making ice, brushing teeth, washing dishes and food preparation until further notice. You will be notified when this Boil Water Advisory is lifted. Please call Aqua Pennsylvania at 877.987.2782 if you have any questions. 

We thank customers for their patience and understanding as we work to resolve this issue. 

Aqua Pennsylvania is currently operating the system as receiver under order from the Pennsylvania Public Utility Commission.  

Customers are also encouraged to visit https://aquawater.com/rhodes for more information on this receivership. 

May 8, 2026 -- Aqua Pennsylvania is lifting a Boil Water Advisory for customers on Highland Park Drive and Sawmill Road served by the Cooperstown Water Company. 

The Pennsylvania Department of Environmental Protection approved Aqua’s decision to lift the advisory. All customers can resume normal use of water.  

We thank customers for their patience and understanding as we worked to resolve this issue. Customers can call Aqua Pennsylvania at 877.987.2782 if they have any questions. 

Aqua Pennsylvania is currently operating the system as receiver under order from the Pennsylvania Public Utility Commission. 

Customers are also encouraged to visit https://www.aquawater.com/rhodes for more information on this receivership.

View the public notice in full here.

May 15, 2026 -- Aqua Pennsylvania has issued a Boil Water Advisory impacting water service for around 150 customers served by the Fryburg Water Company.  

Aqua customers in the affected area are advised to use boiled or bottled water for drinking, making ice, brushing teeth, washing dishes and food preparation until further notice. You will be notified when this Boil Water Advisory is lifted.  

Please call Aqua Pennsylvania at 877.987.2782 if you have any questions. 

We thank customers for their patience and understanding as we work to resolve this issue. 

Aqua Pennsylvania is currently operating the system as receiver under order from the Pennsylvania Public Utility Commission.  

Customers are also encouraged to visit https://www.aquawater.com/rhodes for more information on this receivership. 

May 22,  2026 -- Aqua Pennsylvania is lifting a Boil Water Advisory for all customers served by the Fryburg Water Company.

The Pennsylvania Department of Environmental Protection approved Aqua’s decision to lift the advisory. All customers can resume normal use of water. 

We thank customers for their patience and understanding as we worked to resolve this issue. 

Customers can call Aqua Pennsylvania at 877.987.2782 if they have any questions. 

Aqua Pennsylvania is currently operating the system as receiver under order from the Pennsylvania Public Utility Commission.  

Customers are encouraged to visit https://www.aquawater.com/rhodes for more information on this receivership. 

May 30, 2026 -- Aqua Pennsylvania has issued a Boil Water Advisory impacting water service for customers served by the Sugarcreek Water Company in Sugarcreek Borough, Venango County due to a water main break. 

Aqua customers in the affected area are advised to use boiled or bottled water for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. You will be notified when this Boil Water Advisory is lifted. Please call Aqua Pennsylvania at 877.987.2782 if you have any questions. 

We thank customers for their patience and understanding as we work to resolve this issue. 

Aqua Pennsylvania is currently operating the system as receiver under order from the Pennsylvania Public Utility Commission.

Customers are also encouraged to visit https://www.aquawater.com/rhodes for more information on this receivership.