August 2, 2024 -- Honesdale, PA customers -- Aqua Pennsylvania crews are aggressively responding to an equipment failure in our Honesdale service area which is causing issues with discolored water. Our test samples show there is no danger in drinking the water.If customers experience discolored water, the following steps can be taken: Let the water run for 5 minutes to see if it clears OR DO NOT use the water for 45 minutes to see if the water clears. If desired, bottled water is available for customers in the affected area on weekdays between 8:30 a.m. and 4:00 p.m. at Aqua’s Administrative Office 1775 N. Main Street, Honesdale, PA 18431. We advise customers not to launder clothes until the issue is resolved. We apologize for any inconvenience and appreciate our customers’ patience and understanding while we work to resolve this issue. Please call Aqua Pennsylvania at 877.987.2782 if you have any questions.

As of Sunday, September 15th at 5 p.m., Aqua Pennsylvania is lifting a Boil Water Advisory in place since Friday, September 13th impacting more than 1,100 customers in the Mercer community served by the Shenango Valley Water System. Customers can resume normal use of water after our test samples showed no danger to drinking water in this area. We thank customers for their patience and understanding as we worked to resolve this issue. Please call Aqua at 877.987.2782 if you have any questions. Customers are also encouraged to sign up for our WaterSmart alerts at the link below or view our disruption map at aquawater.com to be alerted about future disruptions.

January 2, 2025 -- Aqua North Carolina will be flushing water mains in Bayleaf Master water system from January 6, 2025 - April 11, 2025. Customers may search by address or zoom in to view details when flushing is planned in their area. Status updates will be provided on the map as inclement weather could impact the schedule.

Aqua Pennsylvania continues to monitor the situation in Abington Township following the fire at SPS Technologies in Jenkintown. We are aware that some customers may have noticed their water appears slightly cloudy. Please know, the water is safe to drink. The pipes in the streets that deliver drinking water to our customers’ homes are the same pipes that service the fire hydrants used to battle the warehouse fire. The prolonged, intense movement of water used to fight the fire may stir up sediment in the pipes which can lead to cloudiness in the drinking water. This should clear up in a matter of days. We thank our customers for their patience and understanding. 

April 21, 2026 -- Aqua Pennsylvania has issued a Boil Water Advisory impacting water service for nearly 200 customers in the borough of Gordon in Schuylkill County.  

A water main break repair resulted in a loss of positive pressure in the distribution system, which may lead to low or no water pressure. 

Aqua customers in the affected area are advised to use boiled or bottled water for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. You will be notified when this Boil Water Advisory is lifted.  

Once repairs are complete, customers may experience cloudy water for a short period of time. 

Please call Aqua Pennsylvania at 877.987.2782 if you have any questions. 

We thank customers for their patience and understanding as we work to resolve this issue.  

April 23, 2026 -- Aqua Pennsylvania is lifting a Boil Water Advisory for impacted customers in the borough of Gordon in Schuylkill County.  

The Pennsylvania Department of Environmental Protection approved Aqua’s decision to lift the advisory. All customers can resume normal use of water. 

We thank customers for their patience and understanding as we worked to resolve this issue. Customers can call Aqua Pennsylvania at 877.987.2782 if they have any questions. 

May 5, 2026 -- Aqua Pennsylvania has issued a Boil Water Advisory impacting water service for customers on Highland Park Drive and Sawmill Road served by the Cooperstown Water Company due to a loss of disinfection treatment in that portion of the system.  

Aqua customers in the affected area are advised to use boiled or bottled water for drinking, making ice, brushing teeth, washing dishes and food preparation until further notice. You will be notified when this Boil Water Advisory is lifted. Please call Aqua Pennsylvania at 877.987.2782 if you have any questions. 

We thank customers for their patience and understanding as we work to resolve this issue. 

Aqua Pennsylvania is currently operating the system as receiver under order from the Pennsylvania Public Utility Commission.  

Customers are also encouraged to visit https://aquawater.com/rhodes for more information on this receivership. 

May 8, 2026 -- Aqua Pennsylvania is lifting a Boil Water Advisory for customers on Highland Park Drive and Sawmill Road served by the Cooperstown Water Company. 

The Pennsylvania Department of Environmental Protection approved Aqua’s decision to lift the advisory. All customers can resume normal use of water.  

We thank customers for their patience and understanding as we worked to resolve this issue. Customers can call Aqua Pennsylvania at 877.987.2782 if they have any questions. 

Aqua Pennsylvania is currently operating the system as receiver under order from the Pennsylvania Public Utility Commission. 

Customers are also encouraged to visit https://www.aquawater.com/rhodes for more information on this receivership.

View the public notice in full here.

May 15, 2026 -- Aqua Pennsylvania has issued a Boil Water Advisory impacting water service for around 150 customers served by the Fryburg Water Company.  

Aqua customers in the affected area are advised to use boiled or bottled water for drinking, making ice, brushing teeth, washing dishes and food preparation until further notice. You will be notified when this Boil Water Advisory is lifted.  

Please call Aqua Pennsylvania at 877.987.2782 if you have any questions. 

We thank customers for their patience and understanding as we work to resolve this issue. 

Aqua Pennsylvania is currently operating the system as receiver under order from the Pennsylvania Public Utility Commission.  

Customers are also encouraged to visit https://www.aquawater.com/rhodes for more information on this receivership.