Updated January 19, 2024 -- Aqua Illinois continues to work around the clock to address water pressure issues in the Danville community. We’ve corrected the equipment malfunction at our Danville water treatment plant, caused by the extreme temperatures in the region over the past week. Our operations are stabilized - we’re seeing increased water pressure in our plant, in readings we’re taking across the system, and through feedback from our customers. We anticipate that pressure will continue to improve over the weekend. We are still filling our reserves to increase pressure, which will take some time. We’re working on ways we can speed up the process and we ask customers to continue conserving water to help expedite our return to normal water levels. Once water pressure increases to an acceptable level, we can begin the process of working with the Illinois EPA to lift the precautionary boil water notice in effect for a number of previously notified Danville customers. We apologize for the inconvenience, and we will continue to keep customers and city officials updated. To get more information, customers can sign up for WaterSmart alerts to receive calls, texts and emails on the status of your water service and visit our online disruption map updated with the latest information. Both can be found on our Service Alerts page on the Aqua website via the link below.

Updated Jan 20, 2024 at 2:15 p.m. CST -- We’re continuing to make progress in building up the water reserves in our Danville system, which is further increasing water pressure and improving service for customers. For previously notified customers under our Precautionary Boil Water Advisory: we are waiting for the pressure to increase enough to begin required testing to lift the advisory.While we did not experience negative water quality impacts at our plant during this incident, our testing and collaboration with the Illinois EPA provides assurance that the water is safe to consume. We will provide an update when that testing process begins, which we anticipate will be by tomorrow midday, possibly sooner.