Serving 1.5 million people, Aqua Pennsylvania is committed to providing safe and reliable water and wastewater services to 32 counties across the state.
Since 2013 Aqua has been diligently monitoring and filtering PFAS in Pennsylvania to ensure our customers receive the safest water possible.
Aqua Aid is an assistance program that provides grants to customers in need. It is funded through generous donations from Essential shareholders and Aqua Pennsylvania customers. Visit our Aqua Aid page to request assistance.
Aqua Pennsylvania’s Leak Repair Program helps customers who are struggling financially and have a water leak in their home.
The Aqua Customer Assistance Program (CAP) is a discount program designed to provide monthly financial assistance for residential water and/or wastewater customers. Program guidelines and eligibility requirements are subject to change.
Pennsylvania customers enrolled in CAP may be eligible to get a free water-saving conservation kit delivered right to your door.
Since 2021, PENVEST has awarded Aqua Pennsylvania more than $278 million
Funding is part of Aqua Pennsylvania’s commitment to deliver quality water and wastewater services at affordable customer rates
Ongoing work is part of a vital program to replace lead and galvanized service lines throughout the state
Aqua Pennsylvania is currently conducting customer-owned service line inventory studies in Shenandoah Borough, Schuylkill County as part of its statewide initiative to replace lead and galvanized water service lines. The inventory study, which includes nearly 450 test holes, began in September and is expected to continue throughout the year.
Acquisition reflects company’s commitment to providing highest quality drinking water service
Essential Utilities, Inc. (NYSE: WTRG) announced today its Aqua Pennsylvania subsidiary has finalized its $450,000 purchase of the water system assets of the Ulster Municipal Authority in Bradford County. The system serves approximately 180 customers in Ulster Township. The Pennsylvania Public Utility Commission (PUC) approved the sale on August 27, 2026.
September 21, 2026 -- Aqua Pennsylvania is lifting a Boil Water Advisory for all customers in the Cooperstown Water Company service area, including on Highland Park Drive and Sawmill Road.
The Pennsylvania Department of Environmental Protection approved Aqua’s decision to lift the advisory. All customers can resume normal use of water.
We thank customers for their patience and understanding as we worked to resolve this issue. Customers can call Aqua Pennsylvania at 877.987.2782 if they have any questions.
Aqua Pennsylvania is currently operating the system as receiver under order from the Pennsylvania Public Utility Commission.
Customers are also encouraged to visit https://www.aquawater.com/rhodes for more information on this receivership.
September 21, 2026 -- Aqua Pennsylvania has lifted a precautionary water conservation notice to customers in Shenandoah Heights. Aqua thanks our customers for their cooperation and understanding as we worked diligently to resolve the issue.
September 21, 2026 — Aqua Pennsylvania is aware some customers in Chester, Delaware and Montgomery Counties are reporting their water has an earthy or musty taste. Our regular laboratory testing confirms that the water meets all state and federal drinking water standards. The taste and odor changes are due to naturally occurring compounds in our source water. Aqua has adjusted our treatment process, and we expect the issue to be resolved within the next few days. We thank our customers for their patience and understanding.
September 16, 2026 -- Aqua Pennsylvania has issued a Boil Water Advisory impacting water service for customers on Highland Park Drive and Sawmill Road served by the Cooperstown Water Company.
Aqua customers in the affected area are advised to use boiled or bottled water for drinking, making ice, brushing teeth, washing dishes and food preparation until further notice. You will be notified when this Boil Water Advisory is lifted. Please call Aqua Pennsylvania at 877.987.2782 if you have any questions.
We thank customers for their patience and understanding as we work to resolve this issue.
Aqua Pennsylvania is currently operating the system as receiver under order from the Pennsylvania Public Utility Commission.
Customers are also encouraged to visit https://www.aquawater.com/rhodes for more information on this receivership.
September 14, 2026 -- Aqua Pennsylvania has issued a precautionary water conservation notice to customers in Shenandoah Heights due to a pump issue causing low pressure. Aqua customers in the affected area are advised to reduce non-essential water use until further notice. Crews are working to resolve the issue as quickly as possible. Until repairs are completed, customers may experience low pressure. We thank our customers for their cooperation and understanding.
September 11, 2026 -- Aqua Pennsylvania is lifting a Boil Water Advisory for all customers served by the Fryburg Water Company.
The Pennsylvania Department of Environmental Protection approved Aqua’s decision to lift the advisory. All customers can resume normal use of water.
We thank customers for their patience and understanding as we worked to resolve this issue.
Customers can call Aqua Pennsylvania at 877.987.2782 if they have any questions.
Aqua Pennsylvania is currently operating the system as receiver under order from the Pennsylvania Public Utility Commission.
Customers are encouraged to visit https://www.aquawater.com/rhodes for more information on this receivership.
September 9, 2026 -- Aqua Pennsylvania has issued a Boil Water Advisory impacting water service for all customers served by the Fryburg Water Company.
Aqua customers in the affected area are advised to use boiled or bottled water for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. You will be notified when this Boil Water Advisory is lifted.
Please call Aqua Pennsylvania at 877.987.2782 if you have any questions.
We thank customers for their patience and understanding as we work to resolve this issue.
Aqua Pennsylvania is currently operating the system as receiver under order from the Pennsylvania Public Utility Commission.
Customers are also encouraged to visit https://www.aquawater.com/rhodes for more information on this receivership.
