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Pennsylvania

Pennsylvania

Serving 1.5 million people, Aqua Pennsylvania is committed to providing safe and reliable water and wastewater services to 32 counties across the state.

Secondary Description

Since 2013 Aqua has been diligently monitoring and filtering PFAS in Pennsylvania to ensure our customers receive the safest water possible.

Aqua Aid Pennsylvania

Aqua Aid is an assistance program that provides grants to customers in need. It is funded through generous donations from Essential shareholders and Aqua Pennsylvania customers. Visit our Aqua Aid page to request assistance.

Aqua Leak Repair Program

Aqua Pennsylvania’s Leak Repair Program helps customers who are struggling financially and have a water leak in their home.

Customer Assistance Program (CAP)

The Aqua Customer Assistance Program (CAP) is a discount program designed to provide monthly financial assistance for residential water and/or wastewater customers. Program guidelines and eligibility requirements are subject to change.

Get a Free Water Conservation Kit

Pennsylvania customers enrolled in CAP may be eligible to get a free water-saving conservation kit delivered right to your door.

Introducing Our New Environmental Laboratory

In case you missed it, we recently opened our brand-new Aqua Environmental Laboratory in Bryn Mawr, Pennsylvania! Our team of brilliant chemists and microbiologists are already hard at work, helping use ensure the quality of the water we provide to our customers and the wastewater that we return to the environment.

At a whopping 14,700 square feet, this laboratory is more than double the size of our previous lab. But what exactly is inside this new facility? Keep reading to learn all about the four labs that make up our new high-tech space.

Aqua Pennsylvania is Lending a Hand To Customers

As COVID-19 continues to financially impact businesses and families in our communities, Aqua Pennsylvania is reminding customers that its Helping Hand assistance program is available to help those whose finances are affected by the pandemic.

The Helping Hand program is an assistance program designed to enable customers facing financial difficulty to make manageable monthly payments on their water and wastewater bills. This program is a resource for customers if they are having trouble paying their water and wastewater bills due to COVID-19.

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Aqua: An Essential Utilities Company
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© 2026 Essential Utilities, Inc. All Rights Reserved
762 West Lancaster Ave., Bryn Mawr, PA 19010
877.987.2782
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