Aqua: An Essential Utilities Company

Pennsylvania

Pennsylvania

Serving 1.5 million people, Aqua Pennsylvania is committed to providing safe and reliable water and wastewater services to 32 counties across the state.
Secondary Description

Since 2013 Aqua has been diligently monitoring and filtering PFAS in Pennsylvania to ensure our customers receive the safest water possible.

Aqua Aid Pennsylvania

Aqua Aid is an assistance program that provides grants to customers in need. It is funded through generous donations from Essential shareholders and Aqua Pennsylvania customers. Visit our Aqua Aid page to request assistance.

Aqua Leak Repair Program

Aqua Pennsylvania’s Leak Repair Program helps customers who are struggling financially and have a water leak in their home.

Customer Assistance Program (CAP)

The Aqua Customer Assistance Program (CAP) is a discount program designed to provide monthly financial assistance for residential water and/or wastewater customers. Program guidelines and eligibility requirements are subject to change.

Get a Free Water Conservation Kit

Pennsylvania customers enrolled in CAP may be eligible to get a free water-saving conservation kit delivered right to your door.

Aqua Pennsylvania’s Long-Term Infrastructure Investment Strategy Strengthens Systems Reliability for Fall and Winter

Aqua highlights sustained investments in infrastructure and customer preparedness to deliver year-round safe and reliable service 

Autumn has arrived and as communities observe National Preparedness Month, Aqua Pennsylvania employees remain hard at work on essential projects to deliver safe and reliable service throughout the fall and winter.

September 11, 2025 -- This is an important follow up notice about your water from Aqua for customers of the Venango Water System.  The boil water advisory for your system has been lifted.

Based on test results received for samples collected after the presence of coliform bacteria in initial samples collected from bulk water trucks that supplement water supply in the system. Aqua issued this out of abundance of caution as additional samples were collected and you no longer need to boil water for consumption.  Call 877.987.2782 for more information.
View the advisory in full here.

September 8, 2025 -- This is an important notice from Aqua sent September 8th to customers in the Venango water system.  

Aqua has issued a boil water advisory due to the presence of coliform bacteria in initial samples collected from bulk water trucks that supplement water supply in the system.  

Aqua is issuing this notice out of an abundance of caution as additional samples are being collected. Aqua advises you to use boiled or bottled water for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice.  Bring water to a boil, boil it for 2 minutes and let it cool before use. 

We will notify you as soon as it is no longer necessary to boil your water.  We apologize for any inconvenience and thank you for your cooperation. 

Please call Aqua at 877.987.2782 if you have any questions. 

Aqua Pennsylvania is currently operating the system as receiver under order from the Pennsylvania Public Utility Commission.  

Customers are also encouraged to visit https://aquawater.com/rhodes for more information on this receivership. 

The advisory in full can be viewed here. 
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Aqua: An Essential Utilities Company
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© 2025 Essential Utilities, Inc. All Rights Reserved
762 West Lancaster Ave., Bryn Mawr, PA 19010
877.987.2782