Serving 1.5 million people, Aqua Pennsylvania is committed to providing safe and reliable water and wastewater services to 32 counties across the state.
Since 2013 Aqua has been diligently monitoring and filtering PFAS in Pennsylvania to ensure our customers receive the safest water possible.
Aqua Aid is an assistance program that provides grants to customers in need. It is funded through generous donations from Essential shareholders and Aqua Pennsylvania customers. Visit our Aqua Aid page to request assistance.
Aqua Pennsylvania’s Leak Repair Program helps customers who are struggling financially and have a water leak in their home.
The Aqua Customer Assistance Program (CAP) is a discount program designed to provide monthly financial assistance for residential water and/or wastewater customers. Program guidelines and eligibility requirements are subject to change.
Pennsylvania customers enrolled in CAP may be eligible to get a free water-saving conservation kit delivered right to your door.
Ongoing work is part of a vital program to replace lead and galvanized service lines throughout the state
Ongoing work is part of a vital program to replace lead and galvanized service lines throughout the state
Ongoing work is part of a vital program to replace lead and galvanized service lines throughout the state
Ongoing work is part of program to replace lead and galvanized service lines throughout the state; improves system reliability and protects public health
July 6, 2026 -- Aqua Pennsylvania has issued a Boil Water Advisory impacting water service for all customers in the Mt. Cobb water system due to a water main break.
Aqua customers in the affected area are advised to use boiled or bottled water for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. You will be notified when this Boil Water Advisory is lifted.
Please call Aqua at 877.987.2782 if you have any questions.
We apologize for any inconvenience and thank you for your cooperation.
Ongoing work is part of a vital program to replace lead and galvanized service lines throughout the state
June 10, 2026 – Aqua Pennsylvania is currently conducting a customer-owned service line inventory study in West Chester Borough, Chester County as part of a statewide initiative to replace utility and customer-owned lead and galvanized water service lines. The study, which includes approximately 1,200 test holes, began in April and is expected to continue throughout the year.
June 20, 2026 - Aqua Pennsylvania is lifting a Boil Water Advisory for all customers served by the Fryburg Water Company.
The Pennsylvania Department of Environmental Protection approved Aqua’s decision to lift the advisory. All customers can resume normal use of water.
We thank customers for their patience and understanding as we worked to resolve this issue.
Customers can call Aqua Pennsylvania at 877.987.2782 if they have any questions.
Aqua Pennsylvania is currently operating the system as receiver under order from the Pennsylvania Public Utility Commission.
Customers are encouraged to visit https://www.aquawater.com/rhodes for more information on this receivership.
June 18, 2026 -- Aqua Pennsylvania has issued a Boil Water Advisory impacting water service for all customers served by the Fryburg Water Company.
Aqua customers in the affected area are advised to use boiled or bottled water for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. You will be notified when this Boil Water Advisory is lifted.
Please call Aqua Pennsylvania at 877.987.2782 if you have any questions.
We thank customers for their patience and understanding as we work to resolve this issue.
Aqua Pennsylvania is currently operating the system as receiver under order from the Pennsylvania Public Utility Commission.
Customers are also encouraged to visit https://www.aquawater.com/rhodes for more information on this receivership.
June 8, 2026 – Aqua Pennsylvania is lifting the mandatory water conservation notice for customers served by our Roaring Creek Water Plant in the following communities:
Northumberland County:
Columbia County:
Schuylkill County:
It is no longer necessary for customers in these areas to conserve water. Months of adequate precipitation have brought reservoir levels back to normal.
Aqua thanks our customers for their understanding and cooperation as we worked diligently to ensure continued service and reliability.
May 31, 2026 -- Aqua Pennsylvania is lifting a Boil Water Advisory for all customers served by the Sugarcreek Water Company in Sugarcreek Borough, Venango County.
The Pennsylvania Department of Environmental Protection approved Aqua’s decision to lift the advisory. All customers can resume normal use of water.
We thank customers for their patience and understanding as we worked to resolve this issue.
Customers can call Aqua Pennsylvania at 877.987.2782 if they have any questions.
Aqua Pennsylvania is currently operating the system as receiver under order from the Pennsylvania Public Utility Commission.
Customers are encouraged to visit https://www.aquawater.com/rhodes for more information on this receivership.
