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Pennsylvania

Pennsylvania

Serving 1.5 million people, Aqua Pennsylvania is committed to providing safe and reliable water and wastewater services to 32 counties across the state.

Secondary Description

Since 2013 Aqua has been diligently monitoring and filtering PFAS in Pennsylvania to ensure our customers receive the safest water possible.

Aqua Aid Pennsylvania

Aqua Aid is an assistance program that provides grants to customers in need. It is funded through generous donations from Essential shareholders and Aqua Pennsylvania customers. Visit our Aqua Aid page to request assistance.

Aqua Leak Repair Program

Aqua Pennsylvania’s Leak Repair Program helps customers who are struggling financially and have a water leak in their home.

Customer Assistance Program (CAP)

The Aqua Customer Assistance Program (CAP) is a discount program designed to provide monthly financial assistance for residential water and/or wastewater customers. Program guidelines and eligibility requirements are subject to change.

Get a Free Water Conservation Kit

Pennsylvania customers enrolled in CAP may be eligible to get a free water-saving conservation kit delivered right to your door.

Aqua Pennsylvania has lifted a Boil Water Advisory for customers served by the Cooperstown Water Company.

Customers can resume normal use of water after our test samples showed no danger to drinking water in this area. 

Please call Aqua Pennsylvania at 877.987.2782 if you have any questions.   

We thank customers for their patience and understanding. 

Aqua Pennsylvania is currently operating the system as receiver under order from the Pennsylvania Public Utility Commission. 


Aqua Pennsylvania has issued a Boil Water Advisory impacting water service for customers served by the Cooperstown Water Company.  

A water main break has resulted in a loss of positive pressure in the distribution system. 

Aqua customers in the affected area are advised to use boiled or bottled water for drinking, making ice, brushing teeth, washing dishes and food preparation until further notice. You will be notified when this Boil Water Advisory is lifted. Please call Aqua Pennsylvania at 877.987.2782 if you have any questions. 

We thank customers for their patience and understanding as we work to resolve this issue. 

Aqua Pennsylvania is currently operating the system as receiver under order from the Pennsylvania Public Utility Commission.  

Customers are also encouraged to visit https://aquawater.com/rhodes for more information on this receivership. 


Aqua Pennsylvania Begins Customer Service Line Inventory to Get the Lead Out in Shenandoah Borough

Work is part of an important program to replace lead and galvanized service lines throughout the state

As part of major efforts to replace utility and customer-owned lead and galvanized service lines across the state, Aqua Pennsylvania is in the process of conducting a service line inventory study in Shenandoah Borough, Schuylkill County. The survey allows Aqua Pennsylvania to identify and replace lead or galvanized service lines. The work started in March 2025 and is expected to continue throughout the year.

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Aqua: An Essential Utilities Company
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© 2025 Essential Utilities, Inc. All Rights Reserved
762 West Lancaster Ave., Bryn Mawr, PA 19010
877.987.2782
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