August 2, 2024 -- Honesdale, PA customers -- Aqua Pennsylvania crews are aggressively responding to an equipment failure in our Honesdale service area which is causing issues with discolored water. Our test samples show there is no danger in drinking the water.If customers experience discolored water, the following steps can be taken: Let the water run for 5 minutes to see if it clears OR DO NOT use the water for 45 minutes to see if the water clears. If desired, bottled water is available for customers in the affected area on weekdays between 8:30 a.m. and 4:00 p.m. at Aqua’s Administrative Office 1775 N. Main Street, Honesdale, PA 18431. We advise customers not to launder clothes until the issue is resolved. We apologize for any inconvenience and appreciate our customers’ patience and understanding while we work to resolve this issue. Please call Aqua Pennsylvania at 877.987.2782 if you have any questions.
Pennsylvania
Serving 1.5 million people, Aqua Pennsylvania is committed to providing safe and reliable water and wastewater services to 32 counties across the state.
Since 2013 Aqua has been diligently monitoring and filtering PFAS in Pennsylvania to ensure our customers receive the safest water possible.
Aqua Aid Pennsylvania
Aqua Aid is an assistance program that provides grants to customers in need. It is funded through generous donations from Essential shareholders and Aqua Pennsylvania customers. Visit our Aqua Aid page to request assistance.
Aqua Leak Repair Program
Aqua Pennsylvania’s Leak Repair Program helps customers who are struggling financially and have a water leak in their home.
Customer Assistance Program (CAP)
The Aqua Customer Assistance Program (CAP) is a discount program designed to provide monthly financial assistance for residential water and/or wastewater customers. Program guidelines and eligibility requirements are subject to change.
Get a Free Water Conservation Kit
Pennsylvania customers enrolled in CAP may be eligible to get a free water-saving conservation kit delivered right to your door.
Aqua Pennsylvania Getting the Lead Out in Bradford County
Aqua Pennsylvania Getting the Lead Out in Bradford County
Project Underway to Replace Customer Lead and Galvanized Service Lines in Bradford County, Pennsylvania
In a major improvement for residents in Athens Borough, Aqua Pennsylvania kicked off a project to replace customer-owned lead and galvanized service lines for hundreds of people. Service lines are pipes running from roughly the curb line to homes and businesses. Aqua already treats drinking water for corrosion control, but replacing these aging pipes is an extra step in mitigating the risk for customers.
Aqua Pennsylvania Installs PFAS Treatment System at Montgomery County Well Station
Aqua Pennsylvania Installs PFAS Treatment System at Montgomery County Well Station
The treatment system installation highlights Aqua’s ongoing commitment to remove “forever chemicals”
Aqua Pennsylvania Breaks Ground on Shenango Valley Water Treatment Plant Improvement Project
Aqua Pennsylvania Breaks Ground on Shenango Valley Water Treatment Plant Improvement Project
Construction project will result in upgraded operations at the plant, improving service and reliability for customers in Northwestern Pennsylvania and parts of Trumbull County, Ohio
Aqua Pennsylvania Breaks Ground on Crum Creek Water Treatment Plant Improvement Project
Aqua Pennsylvania Breaks Ground on Crum Creek Water Treatment Plant Improvement Project
Crum Creek Water Treatment Plant Improvement Project treatment upgrades will enhance drinking water quality benefitting Delaware County residents for decades
BRYN MAWR, Pa. (July 24, 2024) – Aqua Pennsylvania broke ground at its Crum Creek Water Treatment Plant in Springfield today. Aqua leadership joined elected officials and community leaders to kick off a construction project that will ensure safe drinking water for customers in Delaware County. The plant upgrades will improve service and water quality and is the latest example of Aqua’s ongoing commitment to its customers.
Aqua Pennsylvania Getting the Lead Out in Chester County
Aqua Pennsylvania Getting the Lead Out in Chester County
Chester County project to replace lead and galvanized customer-owned service lines reaches milestone
In just a few short months since kicking off a major project to replace customer-owned lead and galvanized service lines in several Chester County communities, Aqua Pennsylvania has now completed replacements at 150 homes and businesses. The project is a major improvement for customers in these areas. Customer-owned service lines are the pipes running from roughly the curb line to homes and businesses.
Aqua Pennsylvania Improving Service and Safety for Residents and Businesses in Luzerne County
Aqua Pennsylvania Improving Service and Safety for Residents and Businesses in Luzerne County
Aqua PA to Improve Service, Safety
Water main & fire hydrant replacement projects underway to improve service and safety for Luzerne County
Aqua Pennsylvania crews are replacing nearly 9,600 linear feet of aging water mains in East Union Township and Penn Lake Park Borough. Aqua is upgrading these aging pipes with ductile iron water mains, which are more durable and comprised of nearly 90% recycled materials. As part of these projects, nine fire hydrants will also be replaced to ensure performance in the event of a fire.
Aqua PA to Improve Service, Safety
Aqua PA to Improve Service, Safety
Water Main and Fire Hydrant Replacement Project Underway to Improve Service and Safety for Treasure Lake Residents
Aqua Pennsylvania crews kicked off a project to replace more than 12,000 linear feet of aging water mains in the Treasure Lake community in Sandy Township, Pennsylvania. As part of the replacement project, one fire hydrant will also be replaced to ensure performance in the event of a fire. Aqua will also terminate service line connections to vacant lots, which reduces leaks and helps improve overall system performance for Treasure Lake customers.
Aqua PA's Schuylkill County Efforts
Aqua PA's Schuylkill County Efforts
Aqua Pennsylvania’s Quick Action Makes for a Safer Schuylkill County
In a major step toward improving public safety for the people of Shenandoah Borough, West Mahanoy and Butler Townships, Aqua Pennsylvania successfully replaced 37 inoperable fire hydrants less than six months after acquiring the water system from the Municipal Authority of the Borough of Shenandoah (MABS) in July 2023.
Aqua PA to replace lead pipes
Aqua PA to replace lead pipes
Aqua Pennsylvania receives $6 million from PENNVEST to replace customer-owned lead pipes in West Chester
Aqua Pennsylvania announced recently it has secured Pennsylvania Infrastructure Investment Authority (PENNVEST) funding to replace customer-owned service lines containing lead or galvanized pipes in the West Chester service area.